Effective Date: 07/10/2024
Opta is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our websites and services. If you are a California resident, additional rights under the California Consumer Privacy Act (CCPA) are described in Section 11.
1. Information We Collect
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by contacting support@opta.io.
1.1 Information You Provide to Us:
- Account Information: When you register on our website, subscribe to our services, or request further information, you provide personal details such as your name, email address, and other contact information.
- Communication Information: Records and copies of your correspondence if you contact us, including email addresses and phone numbers.
- Transaction Information: Details of transactions you carry out through our website and financial information required to process your orders.
- Content Information: Information you provide to be published or displayed on public areas of the Website or transmitted to other users (User Contributions).
1.2 Information We Collect Automatically:
- Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data.
- Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to collect information about your browsing actions and patterns.
1.3 Information from Third Parties:
We may receive information about you from third-party services and partners to enhance our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Communicate with you about your account and our services.
- Personalize your experience and understand your preferences.
- Conduct research and analysis to improve our products and services.
- Fulfill our obligations and enforce our rights under contracts.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service Providers: Companies that perform services on our behalf, such as hosting, data analysis, and customer service.
- Business Partners: Partners who offer products or services jointly with us.
- Legal Authorities: To comply with any court order, law, or legal process, or to protect the rights, property, or safety of our company, customers, or others.
- Affiliates: Our subsidiaries and affiliates.
- In the Event of a Business Transfer: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and interactions.
- Offer targeted advertising and measure the effectiveness of our campaigns.
You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
6. International Data Transfers
If we transfer your data outside your country, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or other lawful mechanisms.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate personal information we hold about you.
- Deletion: Request deletion of your personal information.
- Restriction: Request restriction of processing your personal information.
- Portability: Request the transfer of your personal information to another party.
- Objection: Object to the processing of your personal information where we are relying on a legitimate interest.
To exercise any of these rights, please contact us at support@opta.io.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purposes of processing.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page. Your continued use of our website after we make changes is deemed to be acceptance of those changes.
10. Contact Us
If you have any questions about this policy or your personal information, please contact us at support@opta.io.
11. California Residents – Your CCPA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
- Right to Know: You may request information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You may opt out of the sale of your personal information, though we do not sell personal information as defined under the CCPA.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights, please contact us at:
Email: support@opta.io
For verification purposes, we may request additional information to confirm your identity before processing your request.