Privacy Policy
Effective Date: May 20, 2025
Opta (“we,” “us,” or “our”) is an independent business unit of Tiburon Media Group, LLC, which serves as the legal owner and data controller for purposes of this Privacy Policy. We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.
This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services. It is designed to comply with applicable privacy laws and regulations, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and relevant best practices for SOC 2 compliance.
1. Information We Collect
1.1 Information You Provide
We collect personal data you share directly with us, such as:
- Name, email, phone number, company name, billing information
- Messages, inquiries, or feedback sent to our team
- Content submitted through forms or our platform
1.2 Information Collected Automatically
When you interact with our site or services, we collect:
- Device and browser information, IP address, pages visited, timestamps
- Usage data through cookies, web beacons, and other tracking technologies
1.3 Information from Third Parties
We may receive additional information from:
- Data providers
- Ad networks
- Platforms you integrate with our services
2. How We Use Your Information
We use the data we collect to:
- Deliver and maintain our services
- Respond to support inquiries
- Improve user experience and platform functionality
- Send service or marketing communications (with opt-out options)
- Analyze platform usage
- Comply with legal requirements and enforce our rights
3. Legal Bases for Processing (GDPR)
If you are located in the EEA, we process your data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests, provided they don’t override your rights
4. Cookies and Tracking
We use cookies and similar tools to:
- Enable site functionality
- Remember user preferences
- Analyze usage and optimize performance
- Support targeted advertising
You can control cookies via your browser or contact support@opta.io for assistance. Disabling cookies may affect some features.
5. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service Providers (e.g., hosting, analytics, CRM)—bound by confidentiality
- Business Partners when offering joint services, with notice
- Legal Authorities when required to comply with law
- Parties to a Transaction (e.g., merger, acquisition, or asset sale involving Tiburon Media Group, LLC)
6. Data Security
We implement safeguards such as:
- Encryption in transit and at rest
- Role-based access control
- Ongoing security assessments and monitoring
No system is 100% secure, but we take reasonable steps to protect your data.
7. International Transfers
If you access our services from outside the U.S., your data may be transferred to the U.S. We use safeguards (e.g., Standard Contractual Clauses) to protect cross-border data transfers.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold
- Correct or update inaccurate data
- Request deletion of your data
- Object to certain types of processing
- Restrict use of your data
- Request a portable copy of your data
To exercise these rights, email support@opta.io. We may need to verify your identity before acting on your request.
9. Data Retention
We retain data only as long as necessary for the purposes described here or to comply with legal and accounting obligations. Retention periods depend on the type and use of the data.
10. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it.
11. California Privacy Rights (CCPA)
If you’re a California resident, you have the right to:
- Know what personal data we collect and how we use it
- Delete your data (with certain legal exceptions)
- Opt out of the sale of your data (we do not sell personal data)
- Non-discrimination for exercising your rights
To submit a CCPA request, contact support@opta.io.
12. Changes to This Policy
We may update this policy from time to time. If we make material changes, we’ll update the effective date and post a notice on our website. Continued use of our services constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, reach out:
Opta
Email: support@opta.io
Mailing Address:
Opta
39 Main St.
Tiburon, CA 94920